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How to perform a health check on a Ledger
How to perform a health check on a Ledger

Steps to checking the functionality of your Ledger.

J
Written by Jake Morr
Updated over 5 months ago

Health checks are a feature that ensures all your keys are operational, allowing Theya users to regularly check the functionality of their multisig or singlesig vault.

How you perform a health check depends on your Ledger hardware device:


Health Check Via Bluetooth

With the Ledger Nano X, a health check can be performed in-app via bluetooth.

  • Go to Key Management from the vault homepage

  • Select your Ledger device key, then select Request Health Check.

  • Scan for Device

    • Ensure your device is activated and the Bitcoin app is open (Ledger will display 'Bitcoin Ready')

  • Confirm the Bitcoin message on your device and continue to signing.

  • Once the message is successfully signed, Theya will display a healthy status of the paired key.


Health Check Via USB

With the Ledger Nano S Plus, a health check can be performed via USB connection using Theya's web application.

  • Go to Key Management from the vault homepage

  • Select your Ledger device key, then select Request Health Check to receive emailed instructions.

*Health Check Email

  • Click the โ€˜Start Health Checkโ€™ link provided in the email. This will open a new browser tab for a web application.

  • Connect your Ledger to your computer via USB and follow prompts on the web application.

    • Activate your device by entering your pin and opening the Bitcoin application.

    • You will be asked to activate the device and grant permissions for the web application to read and export public keys from the device.

  • Follow instructions on device, confirming signing address and Bitcoin message.

  • Once you confirm the Bitcoin message, your key signature will be verified and the Theya web application will display the health status of your paired device.


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